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Course Practice lab

The scary pop-up

The scary pop-up

Risky ending

This is the scam. Giving a stranger remote access lets them do anything on your computer; the next step is usually a demand for payment.

The lesson: If this happens for real: disconnect from the internet, hang up, contact your bank if you paid, change passwords from a different device, get the computer checked, and report it at ReportFraud.ftc.gov.

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Sources: How To Spot, Avoid, and Report Tech Support Scams · ReportFraud.ftc.gov